Testimonials
“Even though our own internal processes are very thorough, Wireless Resolutions was able to complement our staff's resources. As a result, an ample refund for billing errors was realized. We discovered that we had been over paying our bill by over $1000 every month! We were very pleased that the process was effortless on our part. I highly recommend this company to anyone who wants to cut costs on their wireless expenses."
Clarence Hall, Telecom Manager
Bob Hall LLC-Anheuser Busch Distribution
Upper Marlboro, Maryland
“We were being told by our wireless provider that if we did not pay our outstanding balance on a bill that we knew was incorrect, our phones would be turned off. We had tried to get this bill corrected for months and didn't know who to turn to. So we called Wireless Resolutions and they completely turned the tables. They found the error, made the correction and got us a credit for that error. They then negotiated with the carrier to give us all new phones at no cost and two months of free service! They even lowered our bill another $400 every month. Talk about service! They have managed our account ever since and we wouldn't even consider having anyone else manage our account! We highly recommend this company!”
Greg Bruce
Ground Tek, Inc.
Bel Air, Maryland
"Our wireless rep had just completed a bill review for us and said they could lower our bill by $100 a month. A few days later we read an article in the Baltimore Business Journal about what Wireless Resolutions was doing to help customers lower their wireless costs. So we called them to accept their challenge and they did our free bill review the next day. They saved us another $475 a month over what our local rep could save us! They also found numerous billing errors going back an entire year and got us over $1000 back for those overpayments. The time and money we save now is phenomenal. We strongly recommend this company if you want the real truth on cutting your wireless expenses from experts who know what they are doing.”
Kevin Via, Office Manager
Benjer Dumpsters, Dump Trucks and Demolition
Baltimore, Maryland
“We have been a customer of Sprint Nextel for a number of years. Before we hired Wireless Resolutions to manage our wireless expenses, we were at the mercy of Sprint’s customer care department for everything from billing issues to service related problems and any changes we needed to make on our account.. Needless to say, our core business is not wireless communications. Dealing with customer service representatives has always been a nightmare that ended up costing us valuable time and considerable sums of money. Bringing in Wireless Resolutions was a wise move in that we now have an advocate who is always looking out for us. Not only have we saved thousands of dollars on our account with Sprint Nextel, we now know that we are getting the best possible service for our money.”
Pete Hamer, Vice President
Hutchinson International, Inc.
Beltsville, Maryland
“This is customer service unlike anything you have ever experienced. These are experts that beat the big wireless providers at their game! We saved over $20,000 last year and signed up for another year without hesitation. Wireless Resolutions is a must for your company.”
Russ Sterner, President
Master Care Floors
Arbutus, Maryland
"Wireless Resolutions delivered on all their promises to obtain credits and refunds from our wireless provider. They saved us over $15,000 a year, canceled phones we were not using without early penalties, and recovered some over payments we had made. They required minimal assistance from me or my team and we appreciated the level of diplomacy and expertise they showed when dealing with our accounts payable department and other staff members. By utilizing their expertise on an ongoing, intermittent basis, we can save the cost of hiring full-time in house-staff for this critical, cost saving business function."
Dallas Leasure, Chief Operations Manager
Melvin Benhoff and Sons
Dundalk, Maryland
“Our company has worked with Marty Taylor, President of Wireless Resolutions, for over 8 years when she used to be our Sprint rep. She was there for us prior to the start up of her new company that watches out for business customers who over pay their wireless bills and need to cut their wireless costs. Her years of expertise and her methods of getting things done for customers are unlike anything you will ever experience. There is no better when it comes to taking sides with the customer and getting things done for them. With over 30 phones on our account we don't have the time or patience to go over the bill each month, nor do we even know what we are looking for. The team at Wireless Resolutions has a trained eye for these things and makes sure that every junk fee and every single error gets credited back to our account. Marty has saved us thousands of dollars over the years and we didn't even hesitate to continue working with her when she began Wireless Resolutions. We highly recommend you take the opportunity to work with her and her team. I guarantee you will not find anyone better!”
Tracey French, Owner/Business Manager
Ambassador Services Inc.
“Williams Crane Service has been working with Wireless Resolutions to manage our wireless account and save us money. These consultants on very hands on and all about making sure businesses are saving money. They work hard to find over-charges and billing errors on our account each month and they follow through to make sure we are credited for those errors. They are always there when we have a lost or damaged phone and they make sure we have a replacement within 24 hours. Wireless Resolutions has been a great asset to our company and has saved us thousands of dollars this year. I highly recommend this company as they will make sure you get the best service at the lowest possible price!”
Rich Geiser, Operations Manager
Williams Crane Service
Perry Hall, Maryland
“A business associate told us about Wireless Resolutions and how they could save us money on our wireless bills each month by using their services. We didn't believe it at first but still decided to take them up on their offer to do a free bill review. They cut our bill in half, got us new phones at no charge and proceeded to free up our time so that we could manage our business and not our cell phone account! That pretty much says it all, doesn’t it?"
Christina Gordon, Purchasing Manager
Russo Lawn and Landscape
Windsor Locks, Connecticut
“We made a decision to leave Sprint and take our 25 phones to Verizon last year. However, after only two weeks we realized this as a huge mistake for our company as the network was worse and the two-way radio service was terrible. Verizon went back on their word about the free trial period and would not take back our phones or cancel the service without first charging us thousands of dollars in penalties. Sprint did not seem interested in reinstating our service and would not return our phone calls. We heard about the team at Wireless Resolutions and called to see if they could help us. It took only two days for them to return all the phones to Verizon and get our money back. Then they did the impossible: They brought us back to Sprint with 25 brand new phones that cost us nothing and two months of free service. To top it all off they got our monthly bill down to $500 less than what it was in the first place. Since then we have completely relied on them to manage our account for us and they do an exceptional job!”
Ken Sands, President
Four Seasons Crop Care
Shippingsburg, Pennsylvania
“We were shocked when Wireless Resolutions showed us that we had been over-paying our Sprint bill each month without knowing. We trusted our local Sprint rep to manage our 100 phone account. We even felt guilty about asking for a free bill review because we had such a great relationship with our rep. But we decided to move forward for curiosity sake….still thinking he was taking good care of us and that nothing would be found.” Needless to say, our guilt quickly subsided when they showed us we had been over paying our bill by $3,500 every month! Thanks to Wireless Resolutions, we save $42,000 this year. I highly recommend you call Wireless Resolutions as soon as possible!"
Stacey Harmon, HR Manager
Sunterra Landscaping
Austin, Texas
“Eastern Technical has been working with Wireless Resolutions since they opened their doors for business. We admit we were somewhat reluctant to go with this company at first because we thought we could handle things ourselves. But we decided to give them a chance. That ended up being the best decision we have ever made. They literally cut our monthly costs in half and they are right on top of every single issue we might have with results in record time. They go above and beyond for their clients and we highly recommend them to anyone who wants to save time and money.”
Marilyn Munschauer, Business Administrator
Eastern Technical Inc.
Middle River, Maryland
